Coverage: This Limited Lifetime Warranty applies exclusively to Shooting Targets USA brand products. Other brands sold on the Shooting Targets USA website are subject to their respective manufacturers' warranties and return policies.
30-Day Money-Back Guarantee: Un-shot targets are eligible for a full refund within 30 days of purchase. To qualify, the product must be returned in its original condition and packaging. Customers receive free return shipping under this "no questions asked" policy. To initiate the process, simply contact Shooting Targets USA via the website form, website chat, or email.
Warranty Coverage: Shooting Targets USA stands behind the quality of its products. This warranty covers:
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Defective or Mis-Manufactured Parts: Any product with manufacturing defects, including incorrect cuts, material inconsistencies, or improper fabrication.
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Broken Welds: Weld failures occurring outside the designated shooting zones.
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Shipping Damage: Products damaged in transit that render them unusable.
Case-by-Case Coverage: If a customer follows Shooting Targets USA’s caliber-specific shooting restrictions and experiences issues with the shooting surface, the company may offer a replacement. These cases are reviewed individually and require proof of proper use.
Exclusions: This warranty does not cover:
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Normal wear and tear due to regular use.
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Damage caused by using calibers or ammunition outside the recommended guidelines.
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Damage occurring within the designated shooting zones due to impact from bullets.
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Unauthorized modifications or alterations to the product.
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Improper installation, use, or maintenance.
Warranty Claim Process: To file a warranty claim, customers must provide:
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Proof of purchase from Shooting Targets USA.
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Photos and a description of the defect or damage.
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Details on ammunition, firearm used, distance, and range if applicable.
Claims can be submitted via the Shooting Targets USA website or customer service email. Approved claims may result in a repair, replacement, or store credit, at Shooting Targets USA’s discretion.
Transferability: This warranty applies only to the original purchaser and is non-transferable.
Shooting Targets USA reserves the right to update or modify this warranty at any time without prior notice.